This is a Dental Assistant | Bourke Street role with Bupa based in Melbourne, VIC, AU Bupa Role Seniority - junior More about the Dental Assistant | Bourke Street role at Bupa Why Bupa? Significant Bupa product and service discounts – up to 40% health insurance discount more Over 180 practices Australia-wide – move with us! Career development opportunities including our Future Leaders Program Paid parental leave and reward & recognition programs Salary sacrifice options and regular performance reviews Supportive, people-first culture About the Practice: Our Bupa Dental Bourke Street practice is well known for its full range of dental services including restorative dental services, dentures, cosmetic dentistry, sedation and orthodontics including clear aligners and fixed braces. We are a solid, stable team looking for an experienced Dental Assistant / Receptionist, as well as a Dental Assistant as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 6-chair practice. You can find out more about our practice here . Two Separate Opportunities We are recruiting for two part-time roles, each with its own availability requirements: Dental Assistant (DA) 27.5 hours Monday - Friday 12:00pm – 6:00pm, with 30 mins break Dental Assistant / Receptionist (DA/Rec) - Must have reception experience and a desire to learn DA 27 hours Monday, Tuesday & Friday 9:00am – 5:00pm, with 1 hour break and Saturday 8:45am - 3:15pm, with 30 mins break The Opportunity: We have TWO versatile, exciting and rewarding opportunities at our Melbourne, VIC practice available for a Dental Assistant / Receptionist and a Dental Assistant seeking part time work: Modern dental practice with 6 chairs running a wide range of dental treatments Friendly, fun and dedicated team 9-minute walk to the closest train station Maintain our amazing customer and team culture - providing continued excellent customer service to our patients Prepare patients & facilities for dental treatment Deliver quality chairside assistance to our Dentists Treatment coordination Provide instrument sterilisation Maintain infection control standards and procedures Meet and greet patients, providing a great first impression Book and amend appointments, answering the phone, updating patient records Making patients aware of dental services and offers Handling payments Accessing sensitive information whilst maintaining patient confidentiality High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner You'll be: Ideally 6 months’ experience working in Australia as a Dental Assistant. Training provided for the dual Receptionist role Certificate III or IV in Dental Assisting highly regarded You're a motivated self-starter, this is a fast paced and dynamic role Exceptional communication and interpersonal skills Passionate about customer service and patient care Organised with attention to detail Ability to build rapport with patients, in a cheerful, light-hearted manner At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. Apply now, we'll be interviewing as soon as applications are received! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bupa team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Preparing patients and facilities ⚕️ Delivering chairside assistance Booking and amending appointments Key Strengths Dental assisting experience Communication skills ❤️ Customer service Certificate III or IV in Dental Assisting Organisational skills Motivated self-starter A Final Note: This is a role with Bupa not with Hatch.
